©2012 Between the Sheets, Inc. ALL RIGHTS RESERVED.
The websites www.btslingerie.com, www.betweenthesheetscollection.com, www.laylalobatti.com, and www.btsfashionshow.com (referred to herein as the site or sites) are provided by Between the Sheets, Inc. ("BTS") for the use of our customers and potential customers (referred to herein as "you"). Your access to and/or use of this web site is governed by the following Terms and Conditions. By using this website, you expressly agree to comply with and be bound by the following Terms and Conditions, which we may change, from time to time, at our discretion. We will promptly post any such changes on this website.
Except as expressly indicated herein and/or on the website, this web site, and all content contained herein ("Content") is the intellectual property (including but not limited to copyrights, trademarks, and/or trade dress) of Between the Sheets, Inc.. The terms Between the Sheets, Between the Sheets Collection, BTS, BTS Fashion Show, Layla L’obatti, Layla L’obatti for Between the Sheets, the Between the Sheets logo, and all other marks displayed on this site (the "Trademarks") are registered and/or common law trademarks of BTS and/or various third parties. All images, graphics, and other visual content is Copyrighted 2006-2012 Between the Sheets, Inc. Nothing contained on this site shall be interpreted to grant any right whatsoever to use any Content and/or Trademark without the prior written permission of BTS or the third party that may own the Trademark(s).
BTS authorizes you to view, downloaded Content subject to the following express conditions: (i) you may only do so for your own personal non-commercial use; (ii) you may not modify the Content in any manner; (iii) you may not remove or modify any copyright, trademark, or other proprietary notices that have been placed in the Content; (iv) you may not reproduce, prepare derivative works from, distribute or display Content, except as provided herein. You acknowledge that, except as expressly permitted above, any other use of the Content, including but not limited to copying, transmitting, reproducing, republishing, and/or redistributing of the Content or any portion thereof is expressly prohibited without the prior written permission of BTS.
BTS attempts to be as accurate as possible. However, BTS does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by BTS itself is not as described, your sole remedy is to return it in unused condition.
In the event a product is listed at an incorrect price due to typographical error or error in pricing information, Between the Sheets reserves the right to refuse or cancel any orders placed for product listed at the incorrect price whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Between the Sheets will immediately issue a credit to your credit card account in the amount of the incorrect price
Order Acceptance Policy
Your submission of an order through www.btslingerie.com, and/or your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Between the Sheets reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.
Accepted forms of payment
We accept the following forms of payment. Visa, MasterCard, Discover, and American Express credit and debit cards. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon shipment of your order.
Shipping information and Policies
Shipping Time -- Most orders are processed and shipped within 24hours. Orders are not processed or shipped on Saturday or Sunday. We cannot guarantee when an order will arrive. Orders are shipped via UPS or USPS and any shipping or transit time offered to you is only an estimate. Shipping carrier and method can be selected in the shopping cart. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability. Between the Sheets provides FREE SHIPPING on all orders to the USA and Canada.
Additional Delivery Information
- Shipping fees are not refundable.
- In stock items usually arrive within 5-10 business days, or fewer if we are shipping to the metropolitan NY area. This timeframe does not include weekends or holidays.
- Orders are processed Monday through Friday. Saturday delivery service is not available.
- Applicable sales tax will be charged to residents of New York. All other taxes, VAT, Import Duties (for international shipments) are the responsibility of the purchaser
- Between the Sheets ships internationally. See list of Countries we ship to in the shopping cart.
- We ship only to street addresses, not to PO Boxes or APO/FPO.
- Shipping fees are not refundable.
- Items returned for refund must be shipped within 14 days of receipt. Items returned within 30 days will be eligible for exchange only.
- Underwear is not eligible for return and is considered final sale. (includes boyshorts, bikinis, briefs, thongs etc)
- Sale items 50% off or more are FINAL SALE
- Customer is responsible for return shipping on all returns made for reasons other than defect or shipping error.
- We are not responsible for items lost or damaged in return transit, we recommend insuring return packages for value.
Only merchandise that is returned in its original or sellable condition will be credited to your account. Please contact our Customer Service department at 347-688-2008 or [email protected] for a Return Merchandise Authorization number (RMA#) and further information regarding merchandise returns. Any items returned without proper authorization will not be eligible for return and will be returned to you at your expense.
Defective or damaged items
If any of the items from your order are missing, broken, or damaged when your package arrives, please contact a customer service representative for assistance within 2 business days of delivery by calling 347-688-2008 or by sending an email containing your name, order number and a description of the problem to [email protected]
Please allow up to two billing cycles for your credit card statement to show the refund. The refund can only be issued to the card that was used to purchase. If you are not the original purchaser, please consider exchanging the items you received, instead of returning.
By law Between the Sheets collects sales tax on all orders shipped to New York State addresses, regardless of billing address. For orders shipped to other states, you are solely responsible for all sales, use or other taxes. For international orders all VAT, duties, taxes, or other fees are the responsibility of the purchaser.
We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience. Our servers do not save your credit card information following order processing. Our secure servers protect your information using Secure Sockets Layer (SSL) technology to protect the security of your online order information.
We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time and for implementing our Affiliate sales and marketing program.
Signing up for our e-mail list allows you to receive news and promotional materials from Between the Sheets. Each e-mail you receive will give you the option to unsubscribe. We do not share our e-mail list with any third parties.
Privacy on Other Websites
Use of Communications Forums
The BTS web site may contain and allow its users to post messages in chat rooms, bulletin boards, blogs, or other forums. If BTS provides such services, you expressly agree to use such services only to send messages and material that are appropriate and that are related to the topic of the particular forum. BTS does not edit or control the information or materials posted to or distributed through any chat rooms, bulletin boards, or other communications forums, will not be in any way responsible or liable for such information or materials, and claims no proprietary rights of any kind arising from the posting or distribution of information or material in such forums. BTS nevertheless reserves the right for any reason in its sole discretion to remove without notice any contents of any such forum. By posting or distributing information or material through such forums, you expressly abandon and/or relinquish any proprietary rights you may have in such information or material, and such information or material may be freely used, copied, and distributed, in any medium and in any form, by BTS and/or others without your permission. You agree not to post or distribute any information or material that is copyrighted by any third party without the express written consent of such party, and you agree to indemnify and hold harmless BTS from any claim arising out of or relating to your violation of this provision.
Digital Millennium Copyright Act Compliance
BTS complies with the provisions of the Digital Millennium Copyright Act applicable to internet service providers (17 U.S.C. §§ 512).
Representations and Warranties
By using the Services, you expressly represent and warrant to BTS that: (a) you are over the age of twenty-one (21) and have the power and authority to enter into and perform the obligations under the Terms of Services; (b) you will comply with all terms and conditions of the Terms of Services; (c) that the Services you access, the information you view, and the products you order are not in any way unlawful in your state, province, country, municipality, or other jurisdiction; (d) that you agree not to distribute information you receive from the BTS web site to those under the age of 21 or those who would be violating the law by accessing such material in their jurisdiction; (e) all information that you provided to us is truthful, accurate and complete; and (f) in connection with ordering products, you are the authorized signatory of the credit or charge card provided to us to pay the purchase price.
Consent and Release
By accessing this Website, you expressly acknowledge and consent to viewing sexually explicit material and you release and forever discharge BTS, its directors, officers, employees and agents from any and all claims and liabilities whatsoever, whether known or unknown, suspected or unsuspected, both at law and in equity, arising from or on account of any matter, cause or event occurring as a result viewing the contents included in this Website.
Warranty Disclaimer and Limitation of Liability
BTS makes no representation of any kind regarding the suitability of the site Content, or any portion thereof, for any purpose. All site Content is provided "as is" and BTS expressly disclaims, to the full extent permissible by law, any and all warranties of merchantability or fitness for particular use, including but not limited to all implied warranties. BTS also expressly disclaims any warranty or representation as to the accuracy of the Content. BTS does not warrant that this site, its servers, or e-mail sent from BTS are free of viruses or other harmful components. You hereby waive and covenant, in perpetuity, not to bring any claims of any nature whatsoever arising from or relating to your use of the web site, including, without limitation, all claims relating to the alleged inaccuracy of site content, or allegations that BTS has or should indemnify, defend, or hold you harmless from any claim or allegation arising from your use or other exploitation of the site. You use the BTS site at your own risk and neither BTS nor any parties who provide information and material for publication within the site Content shall be liable for any damages of any sort arising from your use of the site. Because some states/jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitations may not apply to you.
Applicable Law and Jurisdiction
The BTS web site (excluding links to third-party sites) is controlled and operated by BTS from its office in New York, New York. While BTS has made no effort to publish the BTS site elsewhere, because this site is published on the World Wide Web it is accessible throughout the entire world and the laws of the various jurisdictions where this web site may be viewed will, accordingly, vary. Therefore, by accessing, and/or using the BTS web site, you explicitly agree that all disputes, claims, or other matters arising from or relating to your use of this site will be governed by the laws of the State of New York, without regard to its conflicts of law principles. You agree that all claims you may have against BTS arising from or relating to the operation or use of this web site will be heard and resolved in a court of competent subject matter jurisdiction located in New York, New York. You consent to the personal jurisdiction of such courts over you, stipulate to the fairness and convenience of proceeding in such courts, and covenant not to assert any objection to proceeding in such courts. If you chose to access this web site from locations other than New York, New York, you will be responsible for compliance with all local laws of such other jurisdiction.
BTS may change, add, or delete these Terms and Conditions of Use or any portion thereof from time to time in its sole discretion. BTS will provide you with reasonable notice of any changes by posting them on the BTS web site(s). Thereafter, you expressly agree to be bound by any such amended Terms and Conditions of Use. BTS may change, suspend, or discontinue any aspect of the BTS web site at any time, including availability of any feature, database, or content. BTS may also impose limits on certain features and services or restrict your access to all or parts of the BTS web site without notice or liability.
If any provision of this Agreement is unlawful, void or unenforceable, the remaining provisions of the Agreement will remain in place.
YOUR CONTINUED USE OF THE BTS WEB SITE NOW OR FOLLOWING THE POSTING OF ANY SUCH NOTICE OF ANY CHANGES WILL INDICATE ACCEPTANCE BY YOU OF SUCH MODIFICATIONS.
Last updated: 9-22-12